Frequently Asked Questions (FAQs)

Frequently Asked Questions

Even the most experienced travelers have questions about the Louisville Bourbon Inn. So we decided to assemble a list of the most commonly asked questions and to provide answers so you don’t have to ask the questions! If you still have a question after going through this list, please call or email us and we’re happy to respond to your question.

Will I Have My Own Bathroom?

Yes.

Every suite at the Louisville Bourbon Inn has a private bathroom. Some suites have jetted or whirlpool tubs, some have step-in showers, and others have both.

Can I come and go whenever I want?

Yes.

To get into the Mansion, make sure you get the code for the side door lock.  If you’re coming and going late at night, please keep the noise level to a minimum as a courtesy to the other guests.

Where can I park and is it free?

There is free street parking on Park Avenue, adjacent to the Louisville Bourbon Inn.

The Inn is on the corner of South 4th Street and Park Avenue (see illustration below).

Parking at the Louisville Bourbon Inn

Is Breakfast Included in the Room Rate?

Yes. The room rate includes a gourmet breakfast each morning.

What Time Zone Are You In?

Eastern Standard Time / Eastern Daylight Time

Kentucky is divided between the Eastern and Central time zones. Louisville is in the Eastern Standard Time Zone (or Eastern Daylight Time Zone), the same as New York.

Kentucky Timezones – Louisville Bourbon Inn

Kentucky Time Zones

Where are you Located?

We are located at 1332 South Fourth Street in Louisville, and the zip code is 40208.

The Louisville Bourbon Inn is on the corner of South Fourth Street and Park Avenue, right next to Central Park.  We have a map and driving directions on the website.

Do You Have Early or Late Check-In and Check-Out?

We like to greet every guest in person when you arrive at the Louisville Bourbon Inn, so we ask that you give us an approximate arrival time.

Most of our guests arrive between 3 pm and 7 pm. If you’re arriving later than 7pm, please let us know so we can plan to be available when you arrive. If you’re arriving before 3 pm and nobody stayed in your suite the night before, we can check you in and give you the keys. If the room was occupied the night before, you can drop off your bags and come back later for the keys after we’ve had time to get the suite ready for your stay.

Late check-outs are the hardest to accommodate because we usually need to get the room ready for the next guest.

Are Pets Allowed?

No.

We’re sorry, but pets are not allowed at the Louisville Bourbon Inn.

Is Smoking Allowed?

Smoking is permitted outdoors only in specially designated areas.

Smoking is prohibited indoors throughout the entire property, and there is a fee if you violate this policy.

Do You Arrange Bourbon Trail Tours?

Yes!

We have partnered with a tour company to provide an all-day Kentucky Bourbon Tour experience that our guests love! The best part is we do all the work, and all you have to do is show up! Browse more information on the website.

We also offer a Ghost tour and architectural tour of Old Louisville in our Special Packages.

Can you arrange for roses, champagne or something similar to be in the room when we arrive?

Yes.

You can choose one of our special packages when you book your room. If you’d like something that’s not included in one of the packages, call us and we’ll try to arrange for it.

Are We Required to Wear Masks?

No.

We follow the Commonwealth of Kentucky’s masking guidelines. Currently, Kentucky is in the “green”, or lowest infection zone for COVID-19. As long as we remain in the green zone, we do not require masks indoors, but you are welcome to wear a mask if that is your preference. The U.S. Centers for Disease Control and Prevention (CDC) recommends that each person make their own decision about whether to wear a mask when in the green zone.

What Forms of Payment Do You Accept?

We accept all major credit and debit cards, such as Mastercard, Visa, American Express and Discover.

Do You Charge a Deposit?

Yes.

When you confirm your reservation, we automatically charge your credit card for one-half of the total room rate for your stay , or the full room rate for a one-night stay. We charge your card for the remaining charges when you check out. All of our guest policies are described on the website.

What is Your Cancellation Policy?

Our Guest Policies describes our cancellation policy in detail.

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