Frequently Asked Questions (FAQs)
Frequently Asked Questions
Even the most experienced travelers have questions about the Louisville Bourbon Inn. So we decided to assemble a list of the most commonly asked questions and to provide answers so you don’t have to ask the questions! If you still have a question after going through this list, please call or email us and we’re happy to respond to your question.
Will I Have My Own Bathroom?
Every suite at the Louisville Bourbon Inn has a private bathroom. Some suites have jetted or whirlpool tubs, some have step-in showers, and others have both.
Where are you Located?
We are located at 1332 South Fourth Street in Louisville, and the zip code is 40208.
The Louisville Bourbon Inn is on the corner of South Fourth Street and Park Avenue, right next to Central Park. We have a map and driving directions on the website.
Can I come and go whenever I want?
To get into the Mansion, make sure you get the code for the side door lock. If you’re coming and going late at night, please keep the noise level to a minimum as a courtesy to the other guests.
Where can I park and is it free?
There is free street parking on Park Avenue, adjacent to the Louisville Bourbon Inn.
The Inn is on the corner of South 4th Street and Park Avenue (see illustration below).
Is Breakfast Included in the Room Rate?
Yes. The room rate includes a gourmet breakfast each morning.
What Time Zone Are You In?
Eastern Standard Time / Eastern Daylight Time
Kentucky is divided between the Eastern and Central time zones. Louisville is in the Eastern Standard Time Zone (or Eastern Daylight Time Zone), the same as New York.
Do You Have Early or Late Check-In and Check-Out?
We like to greet every guest in person when you arrive at the Louisville Bourbon Inn, so we ask that you give us an approximate arrival time.
Most of our guests arrive between 3 pm and 7 pm. If you’re arriving later than 7pm, please let us know so we can plan to be available when you arrive. If you’re arriving before 3 pm and nobody stayed in your suite the night before, we can check you in and give you the keys. If the room was occupied the night before, you can drop off your bags and come back later for the keys after we’ve had time to get the suite ready for your stay.
Late check-outs are the hardest to accommodate because we usually need to get the room ready for the next guest.
Are Pets Allowed?
We’re sorry, but pets are not allowed at the Louisville Bourbon Inn.
Is Smoking Allowed?
Smoking is permitted outdoors only in specially designated areas.
Smoking is prohibited indoors throughout the entire property, and there is a fee if you violate this policy.
Can you arrange for roses, champagne or something similar to be in the room when we arrive?
You can choose one of our special packages when you book your room. If you’d like something that’s not included in one of the packages, call us and we’ll try to arrange for it.
Are We Required to Wear Masks?
No, we don’t require masks.. We allow each guest to make their own decision about whether to wear a mask indoors.
However, you should be aware that the Commonwealth of Kentucky is currently in the “red”, or highest infection zone for COVID-19, and the U.S. Centers for Disease Control and Prevention (CDC) recommends that everyone wear a tight-fitting mask when indoors.
For more information, please refer to the Commonwealth of Kentucky’s COVID-19 resource Web page.
What Forms of Payment Do You Accept?
We accept all major credit and debit cards, such as Mastercard, Visa, American Express and Discover.
Do You Charge a Deposit?
When you confirm your reservation, we automatically charge your credit card for one-half of the estimated room charge for your stay, or the full estimated amount for a one-night stay. We charge your card for the remainder when you check out. This and our other guest policies are described in detail on our website.
What is Your Cancellation Policy?
Our Guest Policies section on the website has a detailed description of our cancellation policy and other policies relevant to your stay with us.
Is Your Bed and Breakfast Near the Kentucky Bourbon Trail?
The Louisville Bourbon Inn is the perfect bed and breakfast for your bourbon trail tour. We’re the only bourbon bed and breakfast in Louisville, which is a convenient “home base” for any Bourbon Trail tour. Several bourbon distilleries are less than 10 minutes from the hotel, and most other distilleries are close enough to be visited in a day trip. If you would like to go on an all-day, all-inclusive bourbon trail tour that visits several distilleries and provides transportation, admission, and meals, choose our Bourbon Trail Tour package when you reserve your suite.
Do You Arrange Bourbon Trail Tours?
We have partnered with a tour company to provide an all-day Kentucky Bourbon Tour experience that our guests love! The best part is we do all the work, and all you have to do is show up! Browse more information on the website.
We also offer a Ghost tour and architectural tour of Old Louisville with our Special Packages.
Do You Have Bourbon Trail Elopement or Bourbon Trail Wedding Packages?
We offer elopement packages as well as romantic wedding packages for small groups up to about 30 people. If you would like your elopement celebration or your wedding ceremony to have a Bourbon Trail theme, we’re the best bourbon trail B&B to help you make that happen. We have some basic information on our website about our elopement packages and wedding packages, but since the price varies significantly based on what you want for your special day (e.g., bourbon trail wedding or bourbon trail elopement), it’s best to give us a call and talk through what you’re envisioning so we can give you an idea of how much it might cost. Our phone number is (502) 813-1137.