Please Review Our Policies for Your Reservation and Your Stay With Us

 

 We Want to Exceed Your Expectations

We hope your stay in Louisville at the Bourbon Inn is a truly memorable experience. Whether you travel here for business or pleasure, our goal is to deliver excellent service and to go beyond your expectations.  These policies help us both manage expectations so there are no surprises or confusion with regard to your stay. Please take a few minutes to review these policies and contact us if you have any questions.

Before Your Stay

Requirements

  • All guests must be 21 and over. We do not allow children to stay at the inn.
  • We do not allow pets of any size.

Deposit

You must secure your reservation with a deposit:

For Special Events, the deposit is 100 percent of the cost of your stay, and these reservations are non-refundable.

For all other reservations, the deposit is:

  • One-half of the total amount for your stay; OR
  • The full amount if you’re only staying one night.

The remaining balance remaining will be charged to your card 7 days prior to your reservation. There are no refunds if you cancel after this time (see below).

 

Cancellations

If you must cancel a reservation, please call us at (502) 813-1137 as soon as possible. Because we only have eight rooms, cancellations have a significant impact on our business, and therefore we have a strict cancellation policy.

*** Reservations for all SPECIAL EVENTS such as the Kentucky Derby, St. James Art Fair, Louder Than Life, Bourbon and Beyond, etc. require a 100% deposit and are NON-REFUNDABLE. ***

For all other reservations:

  • There is a $50 per-room cancellation fee.
  • We will refund your deposit less the cancellation fee if you cancel at least 14 days prior to your arrival date (by noon).
  • If you cancel less than 14 days prior to your arrival, you forfeit the deposit and you are required to pay the balance.
  • If you cancel a wedding, you are subject to additional cancellation fees. These might exceed the full cost of the wedding if we are required to pay cancellation fees to our vendors.

Rates, Taxes & Service Charges

  • An additional room guest can be accommodated in some suites for a $40 per night charge if arranged in advance.
  • While we publish standard rates on our website for informational purposes, your rate might be higher if you book a room during a special event, holiday or festival.
  • If you book your reservation through a third party such as Booking.com, Expedia, Priceline or other travel website, your rate might be significantly higher than if you book directly with us through our website. See our Best Rate Guarantee.
  • We are required to charge 16 percent in taxes: 6 percent Sales Tax, 1 percent State Transient Room Tax and 9 percent City Tourism Tax.
  • We also charge a 3 percent Service Charge to cover credit card processing fees.

 


During Your Stay

Check-In Time

  • Check-in time is from 3 pm to 7 pm Eastern Time. If you require late check-in, please call us ahead of time so we can plan for your arrival.

Check-Out Time

  • Check-out time is no later than 11 am Eastern Time.

Smoking

  • Smoking is prohibited indoors and permitted only in designated outdoor areas.
  • You will be charged a $250 fee if you smoke indoors. There are no exceptions to this rule!

Candles, Incense & Fireworks

  • Due to the historic nature of our building, and for the safety and comfort of our guests, we do not allow you to burn candles or incense in any of our guest rooms.
  • The fireplace in your suite is ornamental and is not functional. Please do not light a fire in the fireplace.
  • Most fireworks are illegal in Louisville-Jefferson County, including anything with a label that indicates “explosive”, “emits flaming pellets”, “flaming balls”, “firecracker” or “rocket.” 

Alcoholic Beverages

The Louisville Bourbon Inn holds a license to sell alcoholic beverages to overnight guests only. 

Wedding Pictures

There is a $250 fee to have professional or wedding pictures taken on the premises. No professional or wedding pictures can be taken without permission from the owners of the Louisville Bourbon Inn.

Breakfast

We serve a gourmet breakfast every day. Please notify us when you make your reservation, or at least 24 hours prior to your arrival, if you have special dietary needs.

By submitting a deposit, you confirm that you agree with and will abide by our guest policies.

Thank You for your cooperation!

Wedding Couple at the Louisville Bourbon Inn